Returns & Exchanges
At Home Furniture on Consignment, we strive to ensure your pre-loved pieces find the perfect place in your home. If your selection isn't quite right, we offer a 14-day return window for store credit on all eligible furniture and decor items.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery or pickup with your order number and a brief explanation for the return.
- 2.Condition Assessment
Ensure the item is in the same condition as when it left our showroom; consignment items must remain free of new wear, odors, or damage to be eligible for credit.
- 3.Schedule Transport
Arrange for the item to be transported back to our warehouse location; please note that original delivery fees are non-refundable and return shipping is the responsibility of the buyer.
- 4.Receive Store Credit
Once our team inspects and checks in the item, a store credit will be issued to your account, which can be used on any future unique find in our collection.