Frequently Asked Questions
Everything you need to know about buying and selling pre-loved luxury furniture.
How do you verify the quality of consignment items?
Every piece undergoes a rigorous multi-point inspection by our furniture experts to verify structural integrity, material authenticity, and overall condition before it is listed for sale.
What are your delivery and shipping options?
We offer professional white-glove delivery services locally and can coordinate with specialized third-party freight carriers for long-distance shipping to ensure your furniture arrives safely.
Can I see the furniture in person before purchasing?
Yes, all items listed online are available for viewing at our physical showroom during standard business hours. We recommend calling ahead to confirm the item is still available.
What is your return policy on consignment pieces?
Due to the unique nature of consignment, all sales are final. We provide detailed photos and condition reports for every item to help you make an informed decision before purchase.
How do I consign my own furniture with you?
To start the process, submit high-resolution photos and brand details through our online consignment portal. If your items meet our quality standards, we will provide a pricing estimate and arrangement for pickup.
Do you offer assembly services?
Most of our furniture is sold fully assembled. For larger items that require disassembly for transport, our white-glove delivery team can provide professional reassembly at your location for an additional fee.